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CallPad is an AI receptionist for beauty and wellness businesses. It answers calls and messages, handles common questions, and books clients into your connected calendar while your team works.
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76% of salon callers who hit voicemail don’t leave a message.
82% expect replies in 10 minutes.
37% of bad reviews come from poor communication.
Sources: Zenoti 2025, HubSpot 2018
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JohnLime Salon Group, Scotland
MarinaEssence of Beauty, Essex
JulieWilkinson Smith Salon, ColchesterCallPad covers you 24/7, booking clients before they go somewhere else.
CallPad allows clients to book, reschedule, or ask questions on the channel they prefer.
Answers missed calls and books clients straight into your calendar.
Booking & Rescheduling
Confirms new appointments or changes existing ones instead of sending them to voicemail.
FAQ Handling
Answers common questions like prices, opening hours, or services offered.
Live Transfer Options
Lets customers speak to a staff member instantly if needed.
Handles missed texts and confirms bookings in the same conversation.
Instant Booking
Secures appointments directly in the same text conversation.
Price & Service Info
Replies to service or price questions automatically.
Follow-Up Reminders
Sends confirmations and reminders to reduce no-shows.
Replies to missed emails and schedules the appointment without back-and-forth.
Inquiry Response
Answers and books from customer emails before they try elsewhere.
Rescheduling
Updates bookings and sends new confirmations by email.
Personalized Replies
Tailors responses to match your brand and tone.
Responds instantly in chat and books clients without leaving WhatsApp.
Booking & Rescheduling
Confirms new appointments or changes existing ones instead of sending them to voicemail.
FAQ Handling
Answers common questions like prices, opening hours, or services offered.
Live Transfer Options
Lets customers speak to a staff member instantly if needed.
Turns missed DMs into confirmed bookings right inside Instagram.
DM to Booking
Turns social messages into confirmed bookings in seconds.
Promo & Offer Info
Shares details about seasonal deals or promotions instantly.
Quick FAQs
Responds to questions about opening hours, prices, or availability.
Answers Facebook messages and locks in bookings on the spot.
Lead Capture & Booking
Books clients from Facebook inquiries directly in chat.
Package & Service Info
Answers common questions like prices, opening hours, or services offered.
Rescheduling
Moves existing bookings and sends confirmations in chat.
Responds to TikTok messages and books appointments while interest is high.
Comment & DM Booking
Books viewers who comment or message after watching your video.
Service Questions
Answers queries about your services while the viewer is engaged.
Rescheduling
Helps customers change appointments without calling in.
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CallPad is an AI receptionist for salons, spas, med spas and clinics in the US, UK, Australia and Canada. It answers every call 24/7 and books, reschedules and cancels appointments in your booking software. It quotes your prices, takes deposits, replies to texts and sends a missed-call text-back, so clients can book even when your team is busy.
Answers to questions you might have about CallPad.
CallPad serves beauty and wellness businesses, including salons, barbers, nail studios, spas, massage practices, med spas, aesthetic clinics, tattoo studios, gyms and fitness studios. It helps teams respond to customer calls and messages and manage appointment enquiries while they focus on their clients.
CallPad serves beauty and wellness businesses in the United States, United Kingdom, Australia and Canada. CallPad also works for businesses in Germany, Spain and France. Get a quote from our team to confirm your phone number setup, booking system and the plan for your location.
Yes. CallPad answers every call 24/7, including evenings and weekends, and handles several calls at once, so callers don't end up in voicemail.
CallPad works live with Mindbody, Booker, Zenoti, Square, GlossGenius, Setmore, Zoho Bookings, Phorest, SalonIQ, Salon Manager, Shortcuts, Simple Salon, Cliniko, Google Calendar and HubSpot. Vagaro, Timely, Kitomba, Booksy, Treatwell, Pabau and Meevo are on our integration waitlist. Using Fresha or another system? Ask us.
Yes. CallPad quotes your salon's own prices and can take deposits or payments while it books the appointment. It can also sell gift cards.
Yes. CallPad replies to texts and books appointments by text. It also sends a missed-call text-back, so a client who couldn't get through can book in the same text conversation. WhatsApp, Instagram, Messenger and TikTok are coming soon.
CallPad speaks several languages. Ask our team which languages you need for your salon, spa or clinic.
Yes. CallPad offers a BAA.
Yes. CallPad is user-friendly and requires no technical expertise. You can set it up in about 10 minutes. Our intuitive interface makes it easy for anyone to customise and manage.
CallPad pricing depends on your usage and the plan you choose. Contact our team for a quote for your business.
Yes. CallPad is an AI receptionist for salons. It answers customer calls, handles common questions, and books or reschedules appointments in a connected calendar. It supports your team, with staff involved when a conversation needs a human touch.
Yes, CallPad is fully customisable to reflect your business's unique personality. You can tailor responses, give it specific company knowledge, and even program it to use your business's phrases and terminology, providing a truly personalised experience for your customers.