Answers to questions you might have about CallPad.
CallPad is an AI-powered phone assistant designed to help manage customer calls efficiently. It ensures you never miss a call by handling incoming calls, answering common questions, taking orders, and integrating seamlessly with your existing phone and email systems.
CallPad is ideal for shops, catering businesses and wholesalers that receive customer calls. It's perfect for any business that wants to improve customer service, reduce missed calls, and increase revenue without adding extra staff.
Answering machines often lead to missed opportunities as customers hang up if they can't get an answer immediately. CallPad provides interactive, personalized service 24/7, just like having a staff member always available to assist, which significantly enhances customer satisfaction.
Absolutely! CallPad is user-friendly and requires no technical expertise. You can set it up in just 5 minutes, and it works with your existing phone and email setup. Our intuitive interface makes it easy for anyone to customise and manage.
Our pricing is based on usage, making CallPad affordable for any business size. It's designed to be a revenue generator, capturing missed opportunities and increasing sales, meaning it actually costs you more not to have it.
Yes, CallPad is fully customisable to reflect your business's unique personality. You can tailor responses, give it specific company knowledge, and even program it to use your business's phrases and terminology, providing a truly personalised experience for your customers.
