Digital Phone Assitant

Never Miss a Customer Call Again

Local businesses are switching from voicemail to CallPad because it's affordable, easy to set up, and helps you never miss a customer call again!

Solutions and Tools to Grow any Business

CallPad is a digital assistant that integrates with your existing phone and email, so no additional systems are required.

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Ordering

Offer a personal touch while never missing an order.

Integration with Existing Systems
Seamless integration with your current email and phone systems, converting missed calls into email orders.

Customer Recognition
Recognises customers by phone number, greeting them by name and recalling past orders.

Tailored Conversations
Provides personalised recommendations and meaningful conversations based on previous interactions.

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Customer Inquiries

Provide quick and accurate answers to your customers' questions.

FAQ Handling
Automatically responds to common inquiries like opening hours and product availability.

Personalized Responses
Customize answers to reflect your business's unique offerings.

Live Transfer Options
Allows customers to reach a staff member if needed.

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After-Hours Support

Stay connected with your customers even when you're closed.

24/7 Call Handling
Ensures no call goes unanswered, day or night.

Message Recording
Captures customer messages for you to follow up on.

Emergency Contact Options
Directs urgent calls to designated staff members.

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Outbound Calling

Engage your customers proactively to boost sales.

Automated Callbacks
Schedules callbacks for missed calls or inquiries.

Promotional Campaigns
Notifies customers about specials, events, or new products.

Customer Outreach
Easily set up outbound calls for feedback or re-engagement.

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Spam Call Filtering

Protect your business from unwanted interruptions.

Advanced Spam Detection
Identifies and blocks spam and robocalls.

Call Screening
Verifies unknown numbers before connecting.

Spam Reports
Provides detailed reports on blocked calls.

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Reporting & Analytics

Gain valuable insights to make informed business decisions.

Call Analytics
Track call volumes, durations, and peak times.

Customer Trends
Analyze common inquiries and customer needs.

Custom Reports
Generate reports tailored to your business goals.

Is This Right for my Business?


Think your business is too small or too busy to benefit from an digital assistant? From small shops to busy wholesalers, CallPad can help any business.

Generates Revenue

By capturing every call, businesses can generate significant additional revenue.

Saves Staffing Costs

Reduce the need for additional staff to handle calls, saving approximately £12/hour per staff member.

Improves Efficiency

Allows staff to focus on in-store customers, enhancing overall service quality.

The Hidden Cost of Missed Calls

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Over  60% of customers may not call back if their call isn't answered on the first try.

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Up to 80% of potential customers hang up when they reach an answering machine.

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Business's can lose thousands in revenue annually due to missed calls and  unanswered inquiries.



By ensuring every call is answered, CallPad helps you capture these lost opportunities.

Retail Shop
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Customer Greeting Recognizes repeat customers.
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Order Capture
Converts missed calls.
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System Integration
Works with existing systems.
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24/7 Call Handling
Always answers customer calls.
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Catering
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Customer Insights
Provides call data insights.
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Multi-Line Support
Handles multiple calls simultaneously.
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Customer Recognition
Identifies repeat customers.
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Spam Filtering
Filters spam calls effectively.
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Wholesale
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Custom Call Flows
Tailor conversations easily.
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Advanced Reporting
Detailed call analytics provided.
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Outbound Calls
Proactive customer reach-out.
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Service Integration
Syncs with other systems.
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FAQs

Answers to questions you might have about CallPad.

What is CallPad?

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CallPad is an AI-powered phone assistant designed to help manage customer calls efficiently. It ensures you never miss a call by handling incoming calls, answering common questions, taking orders, and integrating seamlessly with your existing phone and email systems.

Who is CallPad for?

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CallPad is ideal for shops, catering businesses and wholesalers that receive customer calls. It's perfect for any business that wants to improve customer service, reduce missed calls, and increase revenue without adding extra staff.

What if I already have an answering machine?

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Answering machines often lead to missed opportunities as customers hang up if they can't get an answer immediately. CallPad provides interactive, personalized service 24/7, just like having a staff member always available to assist, which significantly enhances customer satisfaction.

Is CallPad easy to set up and use?

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Absolutely! CallPad is user-friendly and requires no technical expertise. You can set it up in just 5 minutes, and it works with your existing phone and email setup. Our intuitive interface makes it easy for anyone to customise and manage.

How much does it cost?

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Our pricing is based on usage, making CallPad affordable for any business size. It's designed to be a revenue generator, capturing missed opportunities and increasing sales, meaning it actually costs you more not to have it.

Can it be customised for my business?

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Yes, CallPad is fully customisable to reflect your business's unique personality. You can tailor responses, give it specific company knowledge, and even program it to use your business's phrases and terminology, providing a truly personalised experience for your customers.

Ready to get started?

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